Experience Manu Wildlife with

Experience Manu Wildlife with

Amazon Trails Peru Manu & Trekking Tour Operator

Please read carefully!

Reservation & Cancelation Policy and Terms & Conditions - Amazon Trails Peru

1. Reservation Policy

Booking

Please read the tour itinerary and our FAQs carefully before booking, if you have any questions we will be happy to help you.

When completing a booking you agree with the Terms and Conditions of Amazon Trails Peru.

For a booking we require a deposit of 200 US$ per person per tour to our bank account or via Western Union money transfer.

The rest has to be paid at least 2 days before your departure date in Cusco. In case you only arrive 1 day before your tour please let us know latest 1 week in advance.

Modification of booking (does not apply for the Inka Trail)

You can change your booking free of charge until 40 days before the tour date and subject to availability.

Afterwards and until 5 days before tour departuree we charge 80 US$ per person.

From 4 to 1 days before the tour we charge 120 US$ per person to change your tour date to another tour date subject to availability.

2. Cancelation Policy

a) Cancelation of the classic Inka Trail:

The entrance fee for the Inka Trail (100 US $) is not refundable at any point after booking nor is it possible to change the date of your trek departure, name or passport number of the trail permit according to the rules of the ´Ministerio de Cultura Machupicchu`, the goverment office that provides the entrance permits to the Inka Trail.

In case you cancel the Trail we will give you the entrance ticket for Machu Picchu and your train ticket so you can use these independently.

In case you need to change the dates of any of these tickets this is your responsibility.

If you cancel the Inka Trail ATP charges as follows:

  • until 61 days before trek departure : 40 % of the total tour price
  • from the 60th till the 31st day before trek departure: 50 % of the total tour price
  • from the 30th till the 14th day before trek departure: 60 % of the total tour price
  • from the 13th day until the 7th day before trek departure: 70 % of the total tour price
  • from the 6 th day until 2 days before trek departure: 85 % of the total tour price
  • 1 day before trek departure: 90 % of the total tour price
  • on departure date: no refund

b) Cancelation of other treks and Manu tours:

  • until 61 days before tour departure: 10 % of the total tour price, min. 80 US$
  • from the 60th till the 31st day before tour departure: 20 % of the total tour price
  • from the 30th till the 14th day before tour departure: 40 % of the total tour price
  • from the 13th day until the 7th day before tour departure: 50 % of the total tour price
  • from the 6 th day until 3 days before tour departure: 65 % of the total tour price
  • 2 or 1 day(s) before tour departure: 80 % of the total tour price
  • on the departure date: no refund

Note: For tours that include Machu Picchu the entrance fee cannot be refunded.

c) Cancelation of Machu Picchu tours:

  • until 61 days before tour departure, if tickets have not been purchased yet: 25% of the total tour price
  • from the 60th till the 31st day before tour departure, in case tickets have not been purchased yet: 30 % of the total tour price
  • from the 30th till the 14th day before tour departure OR earlier in case tickets have been purchased: 50 % of the total tour price
  • from the 13th day until the 7th day before tour departure: 60 % of the total tour price
  • from the 6 th day until 3 days before tour departure: 70 % of the total tour price
  • 2 or 1 day(s) before tour departure: 80 % of the total tour price

Note: Entrance tickets to Machu Picchu are not refundable at any point!

Modification of Machu Picchu tours:

  • there is a minimum fee of 20 US$, please contact us for details.

Note: Cancelation fees for private tours can be higher than the amounts indicated here above.

For all tours:

All cancelations fees are due immediately after cancelling a tour.

There is no refund for expenses like money transfer fees and other expenses related to your booking.

In case of cancelling the tour on departure date or abandoning it after tour start there is no refund. If the client decides not to participate in parts of the tour´s activities there is no refund either.

3. Terms & Conditions - Amazon Trails Peru

ATP is not liable for expenses for additional hotel/ lodge nights and meals not specified in the individual trip itinerary.

Parts of the tour itineraries may be modified due to circumstances caused by nature, such as changing river or road conditions or other causes beyond control of ATP. Alternative Lodges or Hotels of the same standard may be used. ATP always considers the best available alternative according to the circumstances.

We strongly recommend to purchase a travel insurance especially for cases of illness, injury, theft, loss, accidents, natural desasters, labor strikes, acts of God, war, earthquake, flooding including costs for emergency evacuation, medical assistance and surgery.

Client’s luggage and belongings are at his/ her own risk.

If you travel with special equipment you are responsible to buy appropriate insurance for your valuables such as camera equipment, binoculars, scopes, laptop and others.

ATP reserves the right to cancel any trip prior to departure for any reason whatsoever, including insufficient signup or problems that may seriously affect or impede trip operations such as natural desasters, strikes, acts of God, war, earthquake, flooding. The refund of all payments received that have not yet been used for trip operation shall release ATP from any further liability.

When signing up for a tour with ATP you agree to follow the indications of your tour guide.

In case you go on walks or hikes on your own ATP cannot be held responsible for any damages or injuries caused on such walks.

ATP reserves the right to exclude passengers from our tours in case he or she is not willing to pay the full price before tour departure or if he/ she represents a risk to the successful realization of the tour.

In case a Manu flight is cancelled due to weather conditions or by the airline for other reasons and you have to stay an extra night in Manu any additional expenses have to be covered by the client. In case it becomes necessary to return overland there is no refund for the flight ticket.

For any further questions please contact us.

Thank you!
[email protected]